Who We Are

Linda at the computer

Who We Are

What We Value

What We Do

How We Do It

Where We Are Going

Customer Charter

Who We Are

Monash Public Library Service (MPLS) is a focus for community engagement, providing opportunities for life-long learning, social interaction, cultural inspiration and meaningful partnerships.

MPLS began operations in 1994 with the amalgamation of the former Cities of Oakleigh and Waverley. The Library service is provided through six branch libraries: Clayton, Glen Waverley, Mount Waverley, Mulgrave, Oakleigh and Wheelers Hill, as well as a Home Library Service.

What We Value

  • Our diverse community
  • Equitable service
  • Welcoming and friendly spaces
  • The skills and commitment of our staff
  • Life-long learning
  • The capacity to adapt and be flexible
  • The use of innovative and relevant technology to deliver to the changing needs of customers

What We Do

We provide a dynamic and responsive public library service through:

  • Our network of 6 libraries, community service points and interactive web presence
  • Professional staff who facilitate access to the rich array of human knowledge and expression
  • The connection of individuals to local and global communities, and
  • An engaging range of activities for all ages that reflect our identity and celebrate our diverse community

How We Do It

  • We provide access to a range of relevant resources that meet the needs of the community
  • We develop and maintain appropriate infrastructure
  • We provide professional and well-trained staff to meet operational requirements
  • We maintain a responsible, balanced budget program

Where We Are Going

We are planning ahead to meet the needs of our community:

 






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Last updated: 20 January 2016